Welcome to Cayro Customer Service

We're here to assist you with any questions or concerns—how can we help you today?

What should I do if my order is approved but hasn't been shipped yet?

Is Open box delivery available for all products?

Do I need to verify my mobile number or email address every time I log in?

Can I update my account information?

How do I get invoices for my previous order without having to check my emails?

What payment methods do you accept, and is there a preferred option for customers?

How do I return an open box item?

Do you offer open box delivery, and if so, what are the conditions for receiving products in an open box?

Do you offer cash on delivery (COD)?

Can I cancel my order after it's shipped?