Shipping and Delivery Policy
1. Shipping Methods and Options
We offer a variety of shipping methods to meet your needs, including standard, expedited, and express shipping. The available shipping options, along with the estimated delivery times and costs, will be displayed at checkout based on your location and the items in your cart.
2. Delivery Timeframes
- Standard Shipping: Typically takes same day after the order has been processed and shipped.
- Expedited Shipping: Typically takes same day after the order has been processed and shipped.
- Express Shipping: Typically takes same day after the order has been processed and shipped.
Please note that delivery times are estimates and may vary due to factors outside of our control, such as carrier delays, weather conditions, or holidays.
3. Order Processing Time
Orders are typically processed within 1 hour after payment has been confirmed. Orders placed on weekends or holidays will be processed on the same day.
4. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of the items purchased. The total shipping cost will be displayed at checkout before you complete your order. Occasionally, we may offer promotions or discounts on shipping, which will be reflected in the final order total.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's status on our website or directly through the carrier's website. If you do not receive a tracking number, please contact our customer service team at info@cayroshop.com or 9599383349.
6. International Shipping
We do not deliver international shipments right now.
7. Shipping Restrictions
Due to carrier restrictions, certain items or locations may not be eligible for shipping. We currently do not ship to out of NCR addresses, and all international destinations. Please check the shipping options at checkout to see if your location is eligible for delivery.
8. Failed Delivery Attempts
If a delivery attempt fails due to an incorrect address provided by the customer or if the customer is unavailable to receive the package, additional shipping charges may apply for re-delivery. Please ensure that the shipping address and contact information provided are accurate to avoid delays.
9. Damaged or Lost Items
If your order arrives damaged or if you believe your package has been lost, please contact us immediately at info@cayroshop.com or 9599383349. We will work with the carrier to resolve the issue and may provide a replacement or refund as appropriate. Claims for lost or damaged items must be reported within 3 days of the delivery date.
10. Delivery Delays
While we strive to deliver your order within the estimated timeframe, unforeseen circumstances such as natural disasters, pandemics, or carrier delays may affect delivery times. We are not responsible for delays caused by such external factors. In case of significant delays, we will keep you informed and work with you to find a satisfactory solution.
11. Order Pickup
[If applicable] We offer an option for in-store or curbside pickup. You will receive a notification when your order is ready for pickup, typically within 1 hour after the order is processed. Please bring a copy of your order confirmation and a valid ID to collect your order.
12. Changes to Shipping and Delivery Policy
We reserve the right to modify our shipping and delivery policy at any time without prior notice. Any changes will be effective immediately upon posting on this website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.
Contact Information
If you have any questions or concerns about our shipping and delivery policy, please contact us at:
- Email: info@cayroshop.com
- Phone: 9599383349
- Address: Dcg, 104, Dlf Corporate Greens, Sector 74A, Gurugram, Haryana-122001